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1. Are there any screenshots of the program in operation?. The documentation contains screenshots of the many forms used in the program. 2. I got the documents but they say they are for the Demo Version. The documentation that comes with the system is customized for your store name. The only difference between the Demo version and the purchased version (besides the name) is that the section on difference between the Demo and purchased version is replaced by a description of the tables used in the database. 3. I downloaded the Demo version, but I cannot record any sales. You must have vendors defined for a sale to be made. Use the BackRoom program to modify the Vendor table and add vendor id's and information. 4. I installed the software using an administrators account, as per instructions. Now no other user can use the programs. You must set the sharing for "C:\StoreDB" folder to shared and writable to everyone. 5. I don't see any provisions to use QuickBooks, why not? Other POS programs claim that interface to QuickBooks allows you to manage inventory and banking with that program. We have built those capabilities in so that you do not have to have an additional program and expense. 6. Can the program print to a receipt printer? We looked at setting up printing to a receipt printer. Although adding the capability would not be difficult, we decided that the extra expense for the hardware and supplies would make (especially in a single station store) things more complex than necessary. 7. If I decide to buy the system, will the information in the Demo be lost? When you purchase the system, we will take care of moving the information from your demo to the newly installed programs. You should go ahead and enter any Vendor or Customer information (even inventory if you will be using that feature) into to Demo. 8. When I print out the labels, some of them say Demo Version. Why? The purchased versions will have your store id's on them. Labels bigger than 1x2 will use a format that titles the label with the store. If you use the Custom option, you can choose to have the title or not. 9. I just sold an inventoried item on eBay. How do I adjust my inventory? If you are doing business on eBay, you could set up a Sales Desk computer to be an eBay desk. This has the advantage of not only properly adjusting your inventory but will also allow you to track your customer and include a printed invoice with your shipment. If your volume doesn't justify a separate Desk, then you can use the Back Room program to first comment the available item then use Remove Item feature to decrement the in stock count. 10. I have looked at the feature list and am not sure of what the programs will do. We suggest downloading the Documents and reading through them. You can download the demo and give the system a real trial. Of course for Western New York stores, we are available to come to you with demo of the full system. Contact the store for setting up a demo. 11. I am interested in purchasing a complete system over the Internet. How do I do this? We can arrange for installation of the software on a master computer and ship it to you UPS. If you want more information, please eMail us using the email link below. We have had enough requests for this that we are now setting up and shipping full systems with customized software installed (computer, LCD monitor, laser printer).
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